Common items in a terms and conditions agreement are:
A Return and Refund policy consists of:
Statewide containers we aim to always provide a high level of product and service. Therefore, if for some reason your container fails to meet the conditions of sale as stated on the tax invoice, Statewide containers reserves the right to choose from the following options to rectify the issue:
1. Onsite repair
2. Swap the Container
Repair or replacement will only be considered when the Customer has inspected the Container on Delivery. If the Customer shall fail to comply with these provisions the Container shall be presumed to be free from any defect or damage.
Repair on any defects is conditional of the repair being required due to negligence on our behalf prior to the container leaving our yard, and will not be considered because a second party has caused damage (either through human error, accident or “act of god”)
Returns
You have 2 calendar days to return a container from the date you received it, if you have changed your mind about your purchase for any reason. To be eligible for a return, your container must be unused, empty, and in the same condition that you received it. If you choose to return the container the cost of original shipping and return shipping will be deducted from your refund, plus an additional $100 re-stocking fee.
Refunds
A refund will be issued on returns, under the following process & conditions:
1. Once we receive your container, we will inspect it and notify you that we have received your returned container.
2. We will then notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. The purchaser/client will be responsible for paying for the container to be returned. Any and all Shipping costs are non-refundable on the original delivery and upon returns. If you receive a refund, the cost of original shipping and return shipping will be deducted from your refund, plus an additional $100 re-stocking fee.
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